Serviceability
We ship to serviceable Indian pincodes supported by our courier partners. Availability is checked using the delivery address entered at checkout. Orders to unsupported or incomplete addresses may be cancelled and refunded.
Processing and delivery
Orders are processed after payment or COD validation and stock confirmation. Delivery estimates shown during checkout or in order communication are estimates, not guarantees. Sundays, public holidays, severe weather and courier disruptions can affect delivery.
Shipping charges
The final delivery charge is displayed before you place the order. Free shipping applies only to eligible products, destinations or active promotions. Any minimum-order requirement will be shown in the offer and checkout summary.
Tracking
When an order is shipped, its courier name and tracking or LR number will be added to the order. Use the Track Order page or My Account to view the latest available status.
Address changes and failed delivery
Contact us immediately if an address needs correction. We cannot guarantee changes after dispatch. If delivery fails because the recipient is unavailable or the address is incorrect, re-shipping charges may apply.
Damaged or tampered package
Do not accept a visibly opened or severely damaged parcel. Take clear photographs or an unboxing video and contact us promptly with your order number so the issue can be reviewed.
For order-related support, include your order number and registered mobile number.